Iora Primary Care:
A doctor's office in Federal Way, WA for adults on Medicare.
1414 South 324th Street Suite B207
Federal Way, WA 98003
Become a Patient:
Trouble getting here? We can help, call us at 206-926-7817.
The Federal Way practice is located on the corner of S 320th St and Pacific Hwy S. The practice is at the Celebration Center, across from Total Wine & More.
Free surface level lot directly out front with ample parking.
You can visit the practice by bus 181, 182, 187, and 403
We're more than just a doctor’s office
At Iora Primary Care, your health is what matters most. Relationship-based healthcare means we’re here for you when you're sick and when you’re healthy. To help you thrive in every part of your life, your care team and providers at our Federal Way doctor’s office are committed to providing the best possible care, whenever you need us.
Every day, we continue to discover new ways to better serve adults 65+ in the local community.
No rushed appointments that give you the time you need with your primary care provider and team
Same and next day appointments for current patients with acute needs
24/7 access to a primary care provider, available by phone
Transportation when you need help getting to your appointments
Our care model is built around YOU
The relationships we build with our patients are foundational to our work. Your Federal Way care team is made up of your primary care provider, Health Coach, and other healthcare professionals, and we’re here to work with you, your family, and your local specialists, to find the right solutions for your unique needs. We want to learn your goals and challenges, so we can help you live your healthiest life.
Our care model is built around you.
Your Primary Care Provider
Experienced primary care physicians like Margaret Adam focus on one priority — you.
Your Health Coaches
Health Coaches like Kiara Sanders are caring, helpful and always on your side.
Friends & Family
We keep whomever is important to you in the loop too.
Your Helping Hands
Friendly team members like Carmela Louise Vibal are always ready to help when you call, email or visit.
We work closely with your insurer to help you get the most out of your plan.
We'll communicate and collaborate with your other doctors—not just read your records.
Nurses help you navigate healthcare at home, the hospital or in our office.
Your Whole Health Services
Professionals like Karen Hye help you with habits, behaviors, stress, and emotional concerns as part of your overall care.
Meet Carla V. Santos, MD
Carla is passionate about reducing health disparities and improving the quality of life of her patients through patient-centered, holistic care.
Margaret Adam, MD
Care Team Medical Director & Physician
Carla V. Santos, MD
Behavioral Health Specialist
Carmela L. Vibal
Care Team Manager
We help you get more from your health insurance
Insurance can be tricky, but we’re here to help you get the best coverage from your plan. Whether you’re working with a local Medicare agent or you have questions about how to find a Medicare agent, our patient enrollment coordinators are here to help.
We accept several Medicare Advantage plans, including Humana and United Healthcare, as well as traditional Medicare with most supplement plans. If you have questions about your eligibility, call us at 206-926-7817 or email us at [email protected] to learn more about which Medicare plans we accept.
Take a tour of an Iora Primary Care practice from the comfort of your own home before scheduling your first visit.
Join us at the next Iora event near you.
Unfortunately, there are no events in this area.
Schedule a virtual visit with a primary care provider
We’re here to meet your needs, whether you’re new to our Federal Way practice or you’re an established patient. Virtual visits are available, and you can talk to your primary care provider — by video or phone — from the comfort and safety of your home.
- Meet virtually with your primary care provider for your appointments.
- Easily invite a caregiver or loved one to your virtual visit.
- Allow your care team to get to know your home environment.