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Iora Primary Care:
Federal Way

A doctor's office in Federal Way, WA for adults on Medicare.

1414 South 324th Street Suite B207
Federal Way, WA 98003

Become a Patient:

Phone: 206-926-7817
Email: [email protected]

Current Patients:

Phone: 253-220-3121
Email: [email protected]

Fax: 844-621-8051

Practice Hours:

Monday 9am-5pm

Tuesday 1pm-5pm

Wednesday 1pm-5pm

Thursday 9am-5pm

Friday 9am-5pm

Trouble getting here? We can help, call us at 206-926-7817.

Areas Served

We serve patients in the Greater Tacoma area including Federal Way and Lakeland North.

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General

The Federal Way practice is located on the corner of S 320th St and Pacific Hwy S. The practice is at the Celebration Center, across from Total Wine & More.

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Parking

Free surface level lot directly out front with ample parking.

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Public Transit

You can visit the practice by bus 181, 182, 187, and 403

We're more than just a doctor’s office

At Iora Primary Care, your health is what matters most. Relationship-based healthcare means we’re here for you when you're sick and when you’re healthy. To help you thrive in every part of your life, your care team and providers at our Federal Way doctor’s office are committed to providing the best possible care, whenever you need us.

Every day, we continue to discover new ways to better serve adults 65+ in the local community.

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No rushed appointments that give you the time you need with your primary care provider and team

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Same and next day appointments for current patients with acute needs

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24/7 access to a primary care provider, available by phone

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Transportation when you need help getting to your appointments

Our care model is built around YOU

The relationships we build with our patients are foundational to our work. Your Federal Way care team is made up of your primary care provider, Health Coach, and other healthcare professionals, and we’re here to work with you, your family, and your local specialists, to find the right solutions for your unique needs. We want to learn your goals and challenges, so we can help you live your healthiest life.

Provider Spotlight

Meet Carla V. Santos, MD

Physician

Carla is passionate about reducing health disparities and improving the quality of life of her patients through patient-centered, holistic care.


Margaret Adam, MD

Care Team Medical Director & Physician

Carla V. Santos, MD

Physician

Mary Hendricks

Health Coach

Leslie Rios

Health Coach

Kiara Sanders

Health Coach

Karen Hye, PsyD

Behavioral Health Specialist

Carmela L. Vibal

Operations Assistant

Amelia Hammond

Operations Assistant

Lisa Barrow

Care Team Manager


Senior woman filling out intake form at front desk.

We help you get more from your health insurance

Insurance can be tricky, but we’re here to help you get the best coverage from your plan. Whether you’re working with a local Medicare agent or you have questions about how to find a Medicare agent, our patient enrollment coordinators are here to help.

We accept several Medicare Advantage plans, including Humana and UnitedHealthcare, as well as traditional Medicare with most supplement plans. If you have questions about your eligibility, call us at 206-926-7817 or email us at [email protected] to learn more about which Medicare plans we accept.

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Virtual Tour

Take a tour of an Iora Primary Care practice from the comfort of your own home before scheduling your first visit.

Upcoming Events

Join us at the next Iora event near you.

View All Events

Unfortunately, there are no events in this area.

Live Better Blog

Best Protein-Rich Foods for Seniors

Protein is an essential nutrient for any well-balanced diet. Read on to learn why protein is important, especially for seniors, and what foods we recommend.

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Did you know the medical system spends $1.36 billion annually treating elderly people who are hospitalized for dehydration? Learn more about dehydration, symptoms, and prevention: https://bddy.me/3irwGSu

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Helping you get the best care possible

We’re caring for patients in-person, by video, or over the phone—whichever way you’re most comfortable. If you do come into our Federal Way office, we’re taking measures to keep you safe:

  • Cleaning exam rooms after every appointment
  • Wearing personal protective equipment
  • Requiring patients to wear masks
Learn more About Our COVID-19 Protocols

What our patients say about us