Taking care of a loved one can be hard work. When looking to hire a caregiver, families should consider caregiver interview questions that highlight their experience, credentials, licensing, references and personality.
It can be difficult to determine how someone will care for your loved one, but studies have shown that a good caregiver interview can predict job performance.
When thinking of questions to ask, start general and work your way through their experience and how they would handle different situations. A variety of questions will allow you to get a well-rounded view of the candidate.
At Iora, our teams work closely with caregivers every day. We’ve identified five top caregiver interview questions to help you find the right fit:
“Why did you become a caregiver?”
It’s important to understand what made them want to become a caregiver. You should fully trust them to care for your loved one, so you want to make sure they are a caregiver for the right reasons.You can also see what they like most about being a caregiver, how they motivate themselves or why they are excited to work with seniors.
Here are examples of questions you could ask:
- What do you like most about being a caregiver?
- What makes you most excited about working with seniors?
- What personal values are most important to you?
“What makes you stand out as a caregiver?”
Here is an opportunity where the caregiver’s experience can shine. They should be able to tell you about their level of expertise working with seniors with or without different conditions and how their presence would benefit your loved one.
“Describe a time when you took care of a difficult client. What did you do to resolve the problem?”
This question should help you understand how the caregiver would react to a difficult situation. You can also be specific and describe something that has happened in the past, such as: “If my loved one refused to eat their meal, how would you deal with the situation?” or “How would you react if my loved one began to shout at you?”
“What are the top two or three factors that make a job fulfilling for you?”
Their answer should reveal what they are like as an employee. How do they like to be rewarded and recognized? You are their employer and should understand how to motivate and support them so that they can provide the best care possible for your loved one.
You can also ask these questions to understand what they are like as an employee:
- If I talked to your past employers, what is one strength they would share about you? One weakness?
- Tell me about a time when you made a mistake or failed at a past job. How did you handle it?
- What is the biggest thing you’ve learned from your past jobs?
“What credentials or licenses do you have?”
After you’ve discussed their experience and personality fit, you should then discuss other crucial factors that affect the level of care they can provide, such as whether they can perform CPR or can drive. You’ll want to confirm they have reliable transportation and would be comfortable getting your loved one in and out of a car. Can they cook for your loved one or have experience cooking for special health requirements? Also, you should be transparent about what the responsibilities would be and ask if there is anything in the job description they would be uncomfortable doing. For example, are they able to perform care and hygiene tasks?
These caregiver interview questions should give you a good sense of what the caregiver is like and if they would be a good fit for your loved one. Pick a few questions from each category based on you and your loved one’s needs.
Our care teams at Iora work closely with caregivers every day and know that with the right person, your loved one can thrive. We know how important it can be to find a wonderful caregiver and would like to support you in finding someone.